Divi VIP is a premium add-on service from Elegant Themes that offers a fast-track support system and a range of exclusive benefits.
- VIP Support access to Divi support in under 30 minutes
- 10% off all Divi marketplace products
- VIP Support for all team members
- 30-day money-back guarantee
- Costs $8 monthly or $76 annually
Divi includes support as part of the Elegant Themes membership and you can get discounts in the marketplace at certain times of year, but Divi VIP offers the following for VIP members.
1. Faster VIP Support
Divi VIP membership gives you access to the best support in the fastest time. Elegant Themes support staff will answer all support queries from Divi VIP members within a maximum of 30 minutes. This response time is available 24 hours per day, 7 days a week so your timezone doesn’t matter either. The 30-minute response time is a maximum and VIP support staff aim to respond faster than that too.
2. Exclusive Discounts in the Divi Marketplace
With Divi VIP you also get a permanent 10% Off In the official Divi Marketplace at Elegant Themes which sells Divi child themes, plugins, and layouts. The 10% Divi VIP members discount is applied to any purchases in the Divi marketplace and can be used on top of any other active sale discounts.
3. Support for your Divi team included
Similar to other Divi services, such as Divi Cloud, your team members receive complimentary access to Divi VIP too. Anyone you add to your Elegant Themes team, including clients, will benefit from the Divi VIP 30-minute response times at zero extra charge. This feature positions Divi VIP as an invaluable resource for both Divi agencies and freelancers alike.
4. Money-back guarantee
As with everything you buy from Elegant Themes, there is a solid refund policy refund policy too. Elegant Themes always offers a 30-day money-back guarantee on all purchases. If you are not happy with your membership, they will refund your purchase. No questions asked.
Divi VIP pricing
If you want to become a DIVI VIP user you will need to set up a monthly or annual plan to access the service.
Divi VIP offers a membership plan paid monthly at $8/month or paid annually at $72 per year (which is $8/month saving you $24)
the price includes;
- VIP Support access to experienced support staff that will respond to all of your support queries in under 30 minutes
- 10% Off Divi Marketplace Products
- VIP Support For All Team Members
- As with other Elegant Themes products, there is a 30-day money-back guarantee on all purchases
Is Divi VIP worth it?
Getting help when needed is essential for many Divi users, especially those using Divi in their business. Less wait time with support means faster project turnaround and more money made so an agency will make back the cost of Divi VIP quite easily.
For agencies, Divi VIP is a bargain. For individuals, it may not be as important to have speedy support, and finding help in one of the many free social media groups will be enough. But at only $72 a year, it is cheap enough for most people to afford in return for the help when it is needed.